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For six years, the Internet Nexus served as my technology blog, but I've since started blogging at the SuperSite Blog instead. If you're looking for the blog, please head there. --Paul

Friday, November 07, 2003

Apple incorrectly claims .Mac success
Apple announced this week that its renewal rate for .Mac was "unheard of." Specifically, Steve Jobs said, "Our renewal rate was 86 (percent) to 87 percent, which is unheard of, higher than almost anybody's. We've built ourselves the beginnings of a pretty good Internet services business." Jobs then chortled that critics said they'd never get anyone to pay a $99 subscription fee. And the critics were right, as .Mac has only 206,000 subscribers now, down 34,000 subscribers from last year. Further damning, the company had over 2.2 million members when .Mac was free, and called iTools. This isn't retention, it's attrition. And it's certainly nothing to crow about.

[ Posted at 12:11 PM | Permalink ]