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For six years, the Internet Nexus served as my technology blog, but I've since started blogging at the SuperSite Blog instead. If you're looking for the blog, please head there. --Paul

Thursday, August 05, 2004

Editorial: Apple, if you remove a software update, explain

MacFixIt: "Yesterday (Wednesday) we covered Apple's removal of the recent iPhoto 4.0.2 Update, which had just been released two days earlier (Monday). As of Wednesday afternoon, all mentions of the update had been removed from the Apple website, and links to the update resulted in a 'Page Not Found' error. Apple has thus far provided no explanation as to why the update was removed. This isn't the first time Apple has released a software update only to recall it days or weeks later with no explanation. Such actions leave Mac users who have already installed the update wondering what was so wrong with the software that it needed to be pulled from distribution -- and whether or not their newly-installed software is safe to use ... users who have already installed the update have a right to know why the software is no longer available, whether or not it's safe to use, and when to expect a fixed version."

Amen, brother. Communication is the key to any solid relationship.

[ Posted at 11:19 AM | Permalink ]